Send email operation is not enabled for this organization
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to send emails | This is required if workflows or bots are configured to send emails. Keep it enabled unless you intend to turn it off. |\n\n### Step 6: Auto-Reply & Threading Features\n\nYou can configure DevRev to send automatic responses when new emails are received:\n\n* **Auto-reply message**: Acknowledge new requests and provide links or resources.\n* **Send auto-reply message to**: Choose recipients such as, only customers.\n\n> You can include links to help docs, response times, or
Email snap-in configuration | Email | Integrate | Snap-ins | DevRev
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to send emails to the group and is a member of the group and continue.\n5. In your Gmail account, go to **Settings** > **Accounts and Import** > **Send mail as** and add your group address.\n6. Grant DevRev additional access to your Google account. Refer to our [privacy policy](/privacy-policy) for more information.\n\nEmail connection\n\n1. In DevRev app, go to **Integrations** > **Snap-ins** and click **Connections**.\n2. In the top-right corner, select **+ Connection**, choose **Email
Email snap-in configuration | Email | Integrate | Snap-ins | DevRev
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[Documentation](/docs)\n3. [Snap-ins](/docs/snapins)\n[Automate](/docs/automate)\n[Send customized emails](/docs/automations/send-emails)\n\nSend customized emails\n======================\n\nThe [**send customized emails**](https://marketplace.devrev.ai/marketplace/send-emails) snap-in automates email sending. Once activated, this operation becomes available in the Workflow builder, enabling the delivery of personalized messages.\n\nConfiguration\n-------------\n\n1. Create a **SendGrid**
Send customized emails | Automate | Snap-ins | DevRev
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Configure email integration snap-in\n--------------------------------------\n\n1. Go to **Settings** > **Snap-ins**. In the top-right corner, click **Explore Marketplace**.\n2. Scroll down the page to find the **Email Integration** snap-in and click **Install**.\n3. In the **Connections** tab, select the connection that you created. You could [create a new connection](#1-create-a-new-connection) here as well.\n4. Select the options and inputs suitable for your organization in the
Email snap-in configuration | Email | Integrate | Snap-ins | DevRev
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conversation, ensuring seamless and continuous communication.\n\nBy default, notifications are sent from [notifications@devrev.ai](mailto:notifications@devrev.ai). However, this setting can be overridden to use the organization\xe2\x80\x99s primary email address as the sender, or notifications can be turned off entirely.\n\nTo configure the notifications setting, under [**Settings** > **Snap-ins** > **Email Integration**](https://app.devrev.ai/devrev/settings/snap-ins/email-with-tickets), go to
Customer email notifications | Computer by DevRev | DevRev
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account.\n2. Generate an **API key**.\n3. Create a SendGrid connection:\n   a. Go to **Settings** > **Snap-ins** > **+ Connection**\n   b. Select **SendGrid**.\n   c. Add the **API key** and click **Save**.\n\nInstallation\n------------\n\n1. Install the [**send customized emails**](https://marketplace.devrev.ai/marketplace/send-emails) from the DevRev marketplace.\n2. Open the Workflow Builder and locate the **send customized emails** action node.\n3. Configure the node by selecting the
Send customized emails | Automate | Snap-ins | DevRev
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In the top-right corner, select **+ Connection**, choose Google, and enter your connection name and domain name.\n3. Toggle on **Make public** to make the connection public for your organization and click **Next**.\n4. Click **Sign in with Google** and add your organization\xe2\x80\x99s Gmail account. If you are already logged in using a different Gmail account select **Use another account** and continue.\n\n   If you are using Google Groups then use the same Gmail account which has permission
Email snap-in configuration | Email | Integrate | Snap-ins | DevRev