recorded training session on Ticket-SLA Analytics
ART-4177_KNOWLEDGE_NODE-6
through tickets](https://vimeo.com/1027660342)[![]()\n\nUnderstanding Support Analytics and SLAs\n\nExplore actionable insights and trends in customer experience metrics with our support analytics dashboard](https://vimeo.com/1027659562)[![]()\n\nInteractive walkthrough of SLA tracking\n\nLearn how to use DevRev track SLAs of tickets, to ensure that your customer's requests are always responded to in time.](https://devrev.navattic.com/bv10lxn)\n\nBuild Products, Not
DevRev University - DevRev for Startups