Case creation and updates via Slack commands
ART-2035_KNOWLEDGE_NODE-37
synchronized between DevRev and Slack.\n\nWork management using Slack\n---------------------------\n\n### DevRev Tickets and Slack\n\nThe Slack snap-in allows users to create tickets directly from Slack. There are multiple ways to initiate ticket creation from any channel:\n\n* **Use the command:** Run /devrev create-ticket.\n* **Message action:** Select **Create a new ticket** from the message actions.\n* **Convert a Conversation:** Transform an ongoing conversation into a ticket. This is
Slack | Integrate | Snap-ins | DevRev