issue template settings for bug subtype
ART-15487_KNOWLEDGE_NODE-47
above can be referenced in the *bug* subtype as follows:\n\n```\n|  |  |\n| --- | --- |\n| $ | curl --location \'https://api.devrev.ai/schemas.custom.set\' \\ |\n| > | --header \'Content-Type: application/json\' \\ |\n| > | --header \'Authorization: Bearer <TOKEN>\' \\ |\n| > | --data \'{ |\n| > | "type": "custom_type_fragment", |\n| > | "leaf_type": "issue", |\n| > | "subtype": "bug", |\n| > | "stage_diagram_id": "don:core:dvrv-us-1:devo/test:stages_diagram/1", |\n| > | "fields": [ |\n| > |
Object customization | DevRev | Docs
ART-1645_KNOWLEDGE_NODE-11
"leaf_type": "issue",  \n    >|     "subtype": "bug",  \n    >|     "subtype_display_name": "Bug",  \n    >|     "fields": [  \n    >|         {  \n    >|             "name": "impacted_environments",  \n    >|             "field_type": "array",  \n    >|             "base_type": "enum",  \n    >|             "allowed_values": [ "Dev", "QA", "Prod" ],  \n    >|             "is_filterable": true,  \n    >|             "ui": {  \n    >|                 "display_name": "Impacted Environments",
Object customization (Beta) — DevRev | Docs
ART-15487_KNOWLEDGE_NODE-24
"custom_type_fragment", |\n| > | "description": "Attributes for tracking a bug", |\n| > | "leaf_type": "issue", |\n| > | "subtype": "bug", |\n| > | "fields": [ |\n| > | { |\n| > | "name": "impacted_environments", |\n| > | "field_type": "array", |\n| > | "base_type": "enum", |\n| > | "allowed_values": [ "Dev", "QA", "Prod" ], |\n| > | "is_filterable": true, |\n| > | "ui": { |\n| > | "display_name": "Impacted Environments", |\n| > | } |\n| > | }, |\n| > | { |\n| > | "name": "rca", |\n| > |
Object customization | DevRev | Docs
ART-15487_KNOWLEDGE_NODE-10
"bug", |\n| > | "subtype_display_name": "Bug", |\n| > | "fields": [ |\n| > | { |\n| > | "name": "impacted_environments", |\n| > | "field_type": "array", |\n| > | "base_type": "enum", |\n| > | "allowed_values": [ "Dev", "QA", "Prod" ], |\n| > | "is_filterable": true, |\n| > | "ui": { |\n| > | "display_name": "Impacted Environments", |\n| > | } |\n| > | }, |\n| > | { |\n| > | "name": "regression", |\n| > | "field_type": "bool", |\n| > | "ui": { |\n| > | "display_name": "Regression", |\n| > | }
Object customization | DevRev | Docs
ART-1964_KNOWLEDGE_NODE-27
the top of the DevRev app main page, and select either **Ticket** or **Issue**.\n2. Click the template icon next to the **Select Subtype** drop-down menu and select a template. The selected template is applied to the object.\n\nUsing article templates\n-----------------------\n\n1. Under [**Settings > Knowledge Base**](https://app.devrev.ai/devrev/settings/knowledge-base/articles), go to **View Templates**. A modal opens, showing a list and preview of the available templates.\n2. Select a
Templates | Computer by DevRev | DevRev
ART-1645_KNOWLEDGE_NODE-53
\n    >|     "leaf_type": "issue",  \n    >|     "subtype": "bug",  \n    >|     "fields": [  \n    >|         ... // no changes  \n    >|     ],  \n    >|     "conditions": [  \n    >|         {  \n    >|             "expression": "stage == \'don:core:dvrv-us-1:devo/test:stage/5\'",  \n    >|             "effects": [  \n    >|                 {  \n    >|                     "fields": [ "custom_fields.rca" ],  \n    >|                     "require": true  \n    >|                 }  \n    >|
Object customization (Beta) — DevRev | Docs
ART-1645_KNOWLEDGE_NODE-10
(RCA) of the bug\n\nFirst, create a schema fragment defining the fields for the _bug_ subtype. Make sure to replace `<TOKEN>` with your API token.\n\n[code]\n\n    $| curl --location \'https://api.devrev.ai/schemas.custom.set\' \\  \n    ---|---  \n    >| --header \'Content-Type: application/json\' \\  \n    >| --header \'Authorization: Bearer <TOKEN>\' \\  \n    >| --data \'{  \n    >|     "type": "custom_type_fragment",  \n    >|     "description": "Attributes for tracking a bug",  \n    >|
Object customization (Beta) — DevRev | Docs
ART-1645_KNOWLEDGE_NODE-26
---|---  \n    >| --header \'Content-Type: application/json\' \\  \n    >| --header \'Authorization: Bearer <TOKEN>\' \\  \n    >| --data \'{  \n    >|     "type": "custom_type_fragment",  \n    >|     "description": "Attributes for tracking a bug",  \n    >|     "leaf_type": "issue",  \n    >|     "subtype": "bug",  \n    >|     "fields": [  \n    >|         {  \n    >|             "name": "impacted_environments",  \n    >|             "field_type": "array",  \n    >|             "base_type":
Object customization (Beta) — DevRev | Docs
ART-2053_KNOWLEDGE_NODE-46
used. The subtype format is as follows: \\_jira\\\\_{jira\\\\_site}\\\\_{jira\\\\_project\\\\_name}\\\\_issues.{type}\\_. For example, if you want to sync to a Bug to a Jira project called **Maple** that's served through [https://devrev.atlassian.net](https://devrev.atlassian.net/), this would show as \\_jira\\\\_devrev.atlassian.net\\\\_maple\\\\_issues.bug\\_.\n\nAfter a DevRev work item has been marked for syncing, it's created in the specified Jira project the next time the [Sync from
Jira Software AirSync | AirSync | Snap-ins | DevRev
ART-1964_KNOWLEDGE_NODE-26
Preset fields based on the selected template type are displayed. You can customize these by adding additional attributes if necessary.\n\nEditing templates\n-----------------\n\nTo edit or delete a template, navigate to [**Settings** > **Templates**](https://app.devrev.ai/devrev/settings/record-template). Under the **Action** column, select **Edit** or **Delete**.\n\nUsing templates for tickets and issues\n--------------------------------------\n\n1. Click **+** in the record creation panel at
Templates | Computer by DevRev | DevRev
ART-15487_KNOWLEDGE_NODE-49
\'https://api.devrev.ai/schemas.custom.set\' \\ |\n| > | --header \'Content-Type: application/json\' \\ |\n| > | --header \'Authorization: Bearer <TOKEN>\' \\ |\n| > | --data \'{ |\n| > | "type": "custom_type_fragment", |\n| > | "leaf_type": "issue", |\n| > | "subtype": "bug", |\n| > | "fields": [ |\n| > | ... // no changes |\n| > | ], |\n| > | "conditions": [ |\n| > | { |\n| > | "expression": "stage == \'don:core:dvrv-us-1:devo/test:stage/5\'", |\n| > | "effects": [ |\n| > | { |\n| > |
Object customization | DevRev | Docs
ART-1964_KNOWLEDGE_NODE-25
articles at the workspace level.\n\nManage templates\n----------------\n\nTo create, edit, use, and delete templates, go to [**Settings** > **Templates**](https://app.devrev.ai/devrev/settings/record-template).\n\nCreating templates\n------------------\n\n1. Click **+ Templates**.\n2. Enter a **Name** (required) and an optional **Description** for the template.\n3. Select the **Object Type** (*Article*, *Issues*, *Tickets*) under which the template will be categorized.\n4. Click **Next**.\n5.
Templates | Computer by DevRev | DevRev