connect SFDC org with DevRev org
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it\'s your first).\n2. Create a new connection to your Salesforce account, or use an existing connection if you already have one.\n3. Once the connection is established, select the Salesforce account you want to import and specify the DevRev part that should be used for any imported cases without a product. This initiates a bulk import of the selected account.\n4. DevRev makes an effort to automatically map the fields from Salesforce to corresponding fields in DevRev. However, you may be
Salesforce AirSync | AirSync | Snap-ins | DevRev
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details](https://devrev.ai/docs/integrations/jira)\n\n4. Integration with Salesforce\n\nYes, DevRev offers a Salesforce integration. You can sync accounts, contacts, opportunities, and more between DevRev and Salesforce.\n\n[Salesforce integration overview](https://devrev.ai/docs/integrations/salesforce)\n\n5. Configuring Email Integration Snap-In\n\nGo to Settings \xe2\x86\x92 Integrations \xe2\x86\x92 Email, then follow the prompts to connect your email provider (Gmail, Outlook, or custom
Support queries related playbook
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SMTP/IMAP). You\xe2\x80\x99ll need admin access to complete the setup.\n\n[Email integration setup instructions](https://devrev.ai/docs/integrations/email)\n\n6. Syncing Cases Between DevRev and Salesforce\n\nYes, you can sync cases (tickets) from DevRev to Salesforce using the Salesforce integration. Mapping and sync options are available during setup.\n\n[Syncing cases with Salesforce](https://devrev.ai/docs/integrations/salesforce#sync-cases)\n\n7. Supported Airdrop Sources\n\nDevRev Airdrop
Support queries related playbook
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AirSync](/docs/integrations/salesforce)\n\nSalesforce AirSync\n==================\n\nDevRev\'s Salesforce AirSync allows you to perform a bulk migration, ongoing 1-way sync, or ongoing 2-way syncs. A bulk import is a prerequisite to setting up a sync.\n\n![]()\n\nFor more information, refer to the [Salesforce AirSync snap-in](https://marketplace.devrev.ai/salesforce) on the DevRev marketplace.\n\nSupported objects\n-----------------\n\nThe following is a list of Salesforce objects and their
Salesforce AirSync | AirSync | Snap-ins | DevRev