how to close a ticket
ART-1979_KNOWLEDGE_NODE-47
validate the fix with the user and then to *resolved*. If the user wants to cancel the ticket then the stage moves to *canceled*.\n\n**Closed**\n\n* *Canceled* (C)\n\n  The ticket is determined to be invalid either by the user or the customer experience engineer. In certain scenarios, a ticket may have been created by accident and may be canceled by the creator. In other scenarios, garbage tickets may be created through automation or because of spam. Automation or the customer experience
Tickets | Computer for Support Teams | DevRev
ART-1480_KNOWLEDGE_NODE-1
follows:\n\n[code]\n\n    1| commands:  \n    ---|---  \n    2|   - name: close  \n    3|     namespace: devrev  \n    4|     description: Closes the issue and all of its children issues.  \n    5|     surfaces:  \n    6|       - surface: discussions  \n    7|         object_types:  \n    8|           - issue  \n    9|     usage_hint: "[text]"  \n    10|     function: close_issue\n[/code]  \n  \nThe description of the command\xe2\x80\x99s fields is as follows:\n\n  * `name`: This is the name of
Commands — DevRev | Docs