workflow-20 for If outside of Business hours
ART-2006_KNOWLEDGE_NODE-26
define business hours, turn on the **Set business hours** toggle.\n\n   * In the **Automated messages after business hours** field, enter the text you want to send as an automated reply.\n   * Define **Business start hours**, **Business end hours**, **UTC offset**, and **Business days** in the respective fields.\n5. To send a button, turn on the **Enable a custom button** toggle.\n\n   * In the **Text displayed on custom button** field, enter the text to be displayed on the button. For example,
Automatic customer reply | Automate | Snap-ins | DevRev
ART-4071_KNOWLEDGE_NODE-18
"is_out_of_schedule": true,  \n    178|             "next_schedule_transition": "2023-01-01T12:00:00.000Z",  \n    179|             "org_schedule": {  \n    180|               "id": "foo",  \n    181|               "status": "archived",  \n    182|               "display_id": "foo",  \n    183|               "name": "foo",  \n    184|               "timezone": "foo",  \n    185|               "valid_until": "2023-01-01T12:00:00.000Z"  \n    186|             },  \n    187|
Create Conversation — DevRev | Docs
ART-15320_KNOWLEDGE_NODE-12
"in_policy": true, |\n| 201 | "is_out_of_schedule": true, |\n| 202 | "next_schedule_transition": "2023-01-01T12:00:00.000Z", |\n| 203 | "org_schedule": { |\n| 204 | "id": "string", |\n| 205 | "status": "archived", |\n| 206 | "display_id": "string", |\n| 207 | "name": "string", |\n| 208 | "timezone": "string", |\n| 209 | "valid_until": "2023-01-01T12:00:00.000Z" |\n| 210 | }, |\n| 211 | "remaining_time": 1, |\n| 212 | "status": "string", |\n| 213 | "target_time": "2023-01-01T12:00:00.000Z", |\n|
Create Conversation | DevRev | Docs
ART-15327_KNOWLEDGE_NODE-12
"in_policy": true, |\n| 201 | "is_out_of_schedule": true, |\n| 202 | "next_schedule_transition": "2023-01-01T12:00:00.000Z", |\n| 203 | "org_schedule": { |\n| 204 | "id": "string", |\n| 205 | "status": "archived", |\n| 206 | "display_id": "string", |\n| 207 | "name": "string", |\n| 208 | "timezone": "string", |\n| 209 | "valid_until": "2023-01-01T12:00:00.000Z" |\n| 210 | }, |\n| 211 | "remaining_time": 1, |\n| 212 | "status": "string", |\n| 213 | "target_time": "2023-01-01T12:00:00.000Z", |\n|
Update Conversation | DevRev | Docs