attach log file to ticket
ART-1979_KNOWLEDGE_NODE-38
the top-right corner of your screen.\n3. Add a title and description for your new ticket. You can also attach files related to the ticket in the description.\n4. Select which part of the company/product this ticket is related to.\n\n   ![]()\n5. Enter other attributes for the ticket: change the assignee or accept the default; enter the severity; add any relevant tags to help employees identify any relevant traits of the ticket; select the workspace that the ticket pertains to.\n6. If there are
Tickets | Computer for Support Teams | DevRev
ART-15716_KNOWLEDGE_NODE-6
and reporter), attach files if needed, and submit.\n\nFull instructions:\xc2\xa0[How to file a new ticket](https://devrev.ai/docs/product/tickets#create-a-ticket)\n\n3. Customizing Stages for IssuesYou can customise issue stages by updating the stage diagram by going to settings -> Customisation -> Stage customisation. Else you can use the API to customise the stages for issues.\n\n[API Doc](https://developer.devrev.ai/public/api-reference/customization/stage-diagrams-update)\n\n4. Creating
Support queries related playbook
ART-2027_KNOWLEDGE_NODE-42
commands. These can be configured under **Settings > Commands.** |\n| Attach Files | Attachment icon | Upload files up to 25MB. Optionally shared as links to avoid email rejections. |\n\n> If a user doesn\xe2\x80\x99t belong to the organization or is deleted, ensure to remove them from the **Reported By** field to avoid delivery errors.\n\n### Email Bounce Prevention Tip\n\nIf an email fails to deliver, it may be due to:\n\n* A deleted user listed as a reporter\n* Invalid or unverified
Email | Integrate | Snap-ins | DevRev
ART-1992_KNOWLEDGE_NODE-31
on the top right corner of your screen.\n3. Add a title and description for your new issue. You can also attach files related to the issue in the description.\n4. Select which part of the company/product this issue is related to.\n\n   ![]()\n5. Enter other attributes for the issue: change the assignee or accept the default; enter the severity; add any relevant tags to help employees identify any relevant traits of the issue; select the workspace that the issue pertains to.\n6. If there are
Issues | Computer for Builders | DevRev