upgrade role of existing user to admin
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default.\n\nAdmins have the authority to configure access for different user groups by assigning or revoking roles. These roles determine the level of permissions and privileges granted to a group, allowing them to perform particular tasks or access specific features.\n\nOnly an admin can grant admin privileges to another user.\n\nCreating a new group\n--------------------\n\nYou need to be an admin to create a group.\n\n1. Go to [**Settings > User Management >
Groups | Computer by DevRev | DevRev
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Roles**](https://app.devrev.ai/devrev/settings/user-roles), select the role to assign.\n2. Select **Assign role**.\n3. To assign the role to a group:\n   1. Select **+ Group**.\n   2. Search for and select the groups.\n   3. Select **Assign role**.\n4. To assign the role to a user:\n   1. Select **+ User**.\n   2. Search for and select the users.\n   3. Select **Assign role**.\n\n![]()\n\nYou cannot assign a role to the **All users** group.\n\nManage customer roles\n---------------------\n\n###
Roles | Computer by DevRev | DevRev
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registered email address and go to **Settings** > **User management** > **Groups > Customer Admins**.\n2. Select the **Add User** option in the top-right corner to search for the customer whom you want to designate as a customer admin.\n\n### Customer portal login methods\n\nThe customer portal supports three login methods:\n\n1. Email OTP (One-Time Password): User enters their email, receives a one-time code, and enters it to log in.\n2. SSO: Users log in through organization\xe2\x80\x99s
Customer portal | Computer for Support Teams | DevRev
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tickets but also all the tickets raised by the other users from their organization. You can add multiple customer admins from the same customer organization.\n\nOnly verified users can login into the portal.\n\nTo create a verified user:\n\n1. Go to **Accounts** in the DevRev app and create an account.\n2. Create a contact under **Contacts** and link it to the account.\n\n### Set up customer admins\n\nTo set up customer admins, follow these steps:\n\n1. Log in on your DevRev app with your
Customer portal | Computer for Support Teams | DevRev
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users?\n\nClick on the three-dot menu (\xe2\x8b\xaf) next to any user to access management options. This typically includes options to change roles, deactivate users, or modify their access privileges.\n\nWhat does "Deactivate user" do?\n\nDeactivating a user removes their access to the organization while preserving their account information.\n\nHow do I invite new users?\n\nWhile not shown in these specific screenshots, there should be an "Invite" or "Add user" button that allows you to send
Computer Settings and Preferences FAQs
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Privileges: dataset object ['CREATE']\n* *Dataset Owner:* A role that allows the creator to view, edit and delete a dataset\n\n  Privileges: dataset object ['READ', 'UPDATE', 'DELETE']\n\n\xe2\x80\x9cAdmins\xe2\x80\x9d group\n--------------\n\nGroup for all organization admins, includes the necessary privileges to manage the platform configuration, integrations, and other administrative items. Only an admin can promote another user to admin.\n\n**Privileges:**\n\n* *Issue Interactor:* Contains
Default privileges by group | Roles | Computer by DevRev | DevRev
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Rev users\n\n* Added [`POST /rev-users.associations.add`](/beta/api-reference/rev-users/associations-add) to add new associations (workspaces/Rev organizations and accounts) to Rev users\n* Added [`POST /rev-users.associations.remove`](/beta/api-reference/rev-users/associations-remove) to remove associations from Rev users\n\n### Roles\n\n* Added [`POST /roles.apply`](/beta/api-reference/roles/apply) to add/remove roles of a principal\n\n### Webhooks\n\n* Added [`POST
March 3, 2025 | DevRev | Docs