filter tickets in customer portal feature request
ART-1804_KNOWLEDGE_NODE-465
need response.\nticket.rev_org string Optional\nFilters for tickets that are associated with any of the provided Rev organizations.\nticket.severity enum Optional\nFilters for tickets with any of the provided severities.\nAllowed values: blocker high low medium\nticket.sla_summary.stage enum Optional\nFilters for records with any of the provided SLA stages.\nAllowed values: breached completed paused running warning\nticket.source_channel string Optional\nFilters for tickets with any of the
Self — DevRev | Docs
ART-1959_KNOWLEDGE_NODE-34
subtype:<subtype_name> <custom_field_name>:<value>\n```\n```\n\n**Examples**\n\nSearch for tickets related to access issues with tenant field escalated:\n\n```\n```\n1 tnt__escalated:true access issues\n```\n```\n\nSearch for bugs related to access issues with subtype field customer\\_impact:\n\n```\n```\n1 subtype:Bug ctype__customer_impact:true access issues\n```\n```\n\nSearch across multiple subtypes for tickets related to access issues:\n\n```\n```\n1 subtype:Bug,Events access
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