What about agents in DevRev?
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and coordinating across teams while syncing actions back to existing systems.DevRev\'s AI Agents\n\nDevRev sells the following AI agents:CX Agent (Customer Experience Agent)What is DevRev\'s CX Agent?\n\nAI agent to improve customer experience by resolving up to 85% of support tickets without human intervention.\n\nKey Features:\n\nIntegrates with every data source seamlessly:Connect to all your systems without complicated workflows. CX agent automatically processes structured and unstructured
DevRev Products and Agents
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structured around two critical business dimensions: Products (Dev) and Customers (Rev). This architectural approach ensures that AI agents have comprehensive context when making decisions or taking actions.\n\nAgentic AI capabilities: DevRev provides both out-of-the-box agents and an Agent Studio to build, customize, deploy and manage agents. Users can instruct these agents in plain language to execute complex workflows autonomously, with agents capable of creating tickets, updating records,
DevRev Products and Agents
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called DevRev Airdrop.\n\nWe then organize your information into a patented Knowledge Graph - a living network of data built around what matters most: your Products (Dev) and your Customers (Rev).\n\nThis graph powers our agentic AI. It doesn't just find information; it takes autonomous action. You give our agents instructions in plain language, and they can execute complex workflows on your behalf. Or, build your own agents with our agent builder - no coding required.\n\nFor example, when a
DevRev Corp Narrative - for PLuG on website
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the gap between cutting-edge AI capabilities and existing enterprise infrastructure.\n\n### AgentOS: The unified platform\n\nAt the core of DevRev\xe2\x80\x99s approach is AgentOS, a unified system connecting humans and AI agents in one seamless environment. This platform provides autonomous agents with essential tools and data while offering humans an intuitive interface to define agent capabilities and collaborate in real-time.\n\n### Complete data integration\n\nUnlike solutions that pull
Understanding Agentic AI: Capabilities and Implications for the Future
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information at runtime, DevRev employs continuous synchronization across systems. Its platform indexes data from over 30 integrations into a knowledge graph that meaningfully connects products, work processes, and customers.\n\n### Rich contextual intelligence\n\nDevRev\xe2\x80\x99s approach ensures AI agents operate with robust context. The system creates relationships between disparate information sources, enabling agents to understand complex business situations and take appropriate actions
Understanding Agentic AI: Capabilities and Implications for the Future
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev
Migration guide — DevRev | Docs
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev
Delete Rev User — DevRev | Docs
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev
Create Directory — DevRev | Docs
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automatically. Our self-learning system updates your knowledge base without manual intervention.\n\nSource: [DevRev CX Agent](https://devrev.ai/cx-agent)Search AgentWhat is DevRev Search Agent?\n\nBuilt on a secure, permission-aware knowledge graph, DevRev Search allows you to find all your company\'s information in one place, regardless of where or how it\'s stored, saving employees valuable time.\n\nKey Features:\n\nApp Integration: With DevRev you can integrate with all of your apps
DevRev Products and Agents
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enough.\n\nDevRev\xe2\x80\x99s Agentic AI is fully integrated, which means our agents can Create, Read, Update, and Delete. So our AI doesn\xe2\x80\x99t just answer questions or summarize information; it creates tickets, updates records, and coordinates across teams, syncing those actions back to your existing systems of record.\n\nAnd finally, we\xe2\x80\x99re a partner who understands your needs - because we\xe2\x80\x99ve been there, too. Our founders built Nutanix and lived the problems that
DevRev Corp Narrative - for PLuG on website
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behavior\n\nDevRev : AI-native architecture offering outcome-driven workflows and intuitive, conversational agents User Experience\n\nAgentforce : Multiple tabs, nested screens, fragmented multi-stage agent creation process\n\nDevRev : Consolidated actions, modern agent-first UX, single cohesive screen for agent building Learning Capabilities\n\nAgentforce : Manual improvements, no learning from real usage or customer interactions\n\nDevRev : Auto-learning by identifying knowledge gaps
SF Agentforce - Competitive - for the PLuG on website
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engineering)\n\nEach agent requiring individual configuration\n\nOperational complexity through multiple specialized systems\n\nSeparate prompt library and agent library adding user complexity\n\nDevRev Approach : Unified agent architecture\n\nSingle interface with dynamic skill loading per user requests\n\nEliminates operational overhead through centralized management\n\nPredictable performance model with coupled AI agent-LLM architecture\n\nConsistent reasoning patterns ensuring reliable
Glean - Competitive - for the PLuG on website
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understanding. DevRev\xe2\x80\x99s platform leverages multiple models for optimal performance across diverse tasks.\n\nThese large language models serve as the \xe2\x80\x9cbrain\xe2\x80\x9d of agentic AI systems, enabling them to process natural language, understand context, and generate appropriate responses or actions based on their training.\n\n### 2\\. Specialized capabilities\n\nPlatforms offer industry-specific AI agents designed for particular business functions. Healthcare-focused
Understanding Agentic AI: Capabilities and Implications for the Future
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every major update is closely monitored using DevRev PLuG's agentic AI capabilities, a proven effective practice in identifying and fixing numerous issues through intelligent automation. For instance, after updating the video-playing control feature, the team's agentic AI agents detected through (Computer, for User Insights) that users struggled to locate the control buttons. The intelligent system automatically flagged this usability issue, enabling the team to react swiftly and revert to the
Optimizing user experience: ShemarooMe's success with DevRev
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DevRev the single source of truth for customer support - enhancing efficiency, cutting costs, and providing a more unified experience for both agents and customers.\n\nBenefits\n--------\n\n* Support agents quickly access information relevant to each platform section\n* Customers receive consistent, contextually relevant support\n* Teams maintain separation between different support instances\n* Support grows smoothly with the company's expanding platform\n* AI assistance becomes more accurate
Leading APAC fintech transforms support with multi-instance AI solution
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[Privacy Policy](https://devrev.ai/legal/privacy-policy)\n  * [Terms of Service](https://devrev.ai/legal/terms-of-service)\n\nLearn\n\n  * [What are AI Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational
Get Work — DevRev | Docs
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev Inc.\n\n'
Create Command — DevRev | Docs
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev Inc.\n\n'
Get SLA Tracker — DevRev | Docs
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automated and human-assisted service aims to improve response times, reduce workload on human agents, and enhance customer satisfaction.\n\nOur AI Support Agent is active on many DevRev surfaces ([www.DevRev.ai](http://www.devrev.ai/) | [https://app.DevRev.ai](https://app.devrev.ai/) | [www.support.DevRev.ai](http://www.support.devrev.ai/)) for your convenience.To have a better idea of what the DevRev Customer Support Experience is like, please reference the following:\n\n![]()\n\n### DevRev
DevRev Service Level Agreement
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev Inc.\n\n'
Delete Part — DevRev | Docs
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Agents?](https://devrev.ai/what-are-ai-agents)\n  * [What is Agentic AI?](https://devrev.ai/what-is-agentic-ai)\n  * [What is Enterprise Search?](https://devrev.ai/what-is-enterprise-search)\n  * [What is Conversational AI?](https://devrev.ai/what-is-conversational-ai)\n\n[](https://devrev.ai)\n\n[](https://www.linkedin.com/company/devrev)[](https://medium.com/devrev)[](https://twitter.com/devrev)\n\n[System Status](https://devrev.ai/status)\n\n\xc2\xa9 2025 DevRev Inc.\n\n'
Product components — DevRev | Docs
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information sharing and reporting by converging support, product and user data in one shared view.\n\nAutomated knowledge base management: AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.\n\nSource: [DevRev Support](https://devrev.ai/support)BuildWhat is DevRev Build?\n\nDevRev Build is a full-featured product development platform built for modern businesses and trusted by leading organizations\n\nKey Features:\n\nAuto-generate
DevRev Products and Agents
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session record)\n\nWhat\'s included in PLuG Ultimate?\n\nAll Pay-as-you-go features\n\nAdvanced functionality for scale\n\nVolume discounting\n\nUnderstanding users wherever they are\n\nDevRev AgentOS Pricing For detailed pricing and to get started: \xc2\xa0 https://devrev.ai/pricing/agentos How is AgentOS priced? AgentOS is available only through custom pricing. Contact sales for a quote. What\'s included in AgentOS?\n\nFlexible pricing models: usage-based or predictable fixed pricing\n\nFull
DevRev Pricing - for the PLuG on the website