what is DevRev platform overview introduction
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b'What is DevRev?\n\nDevRev is an enterprise AI platform that delivers "Team Intelligence" by transforming artificial intelligence from a passive tool into an active business teammate. The company addresses a fundamental challenge facing modern organizations: the fragmentation of company knowledge across multiple systems and databases that prevents AI from delivering meaningful business value.Core platform capabilities\n\nDevRev\'s platform centers around three key components that work together
DevRev Products and Agents
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platform purpose-built for companies, combining support, product, and growth apps to unify end users, sellers, support engineers, product teams, and developers. By reducing dependency on nine disconnected business tools and converging six operational teams, DevRev accelerates product velocity and customer satisfaction.\n\nDevRev offers a blank-canvas approach to collaboration, analytics, and AI. Our platform empowers companies to ship faster, resolve smarter, and retain better leveraging
DevRev Careers | Partner Solutions Engineer
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product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.  \nDevRev was
Events
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comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs
DevRev Careers | Account Executive - Startups
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three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive
DevRev Careers | Forward Deployed Engineer
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three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive
DevRev Careers | Forward Deployed Architect
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customer (rev).\n:   Terms related to\xc2\xa0*dev*:\n\n    * *[rev](#rev)*\n:   dev-users [*API reference*](https://developer.devrev.ai/api-reference/dev-users/)\n\nDevRev\n\n:   A platform that brings developers (devs) closer to customers (revs) by providing a single system of record for development, customer-facing, and product teams.\n:   DevRev\'s mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.\n:   Read more
Glossary | Computer by DevRev | DevRev
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information sharing and reporting by converging support, product and user data in one shared view.\n\nAutomated knowledge base management: AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.\n\nSource: [DevRev Support](https://devrev.ai/support)BuildWhat is DevRev Build?\n\nDevRev Build is a full-featured product development platform built for modern businesses and trusted by leading organizations\n\nKey Features:\n\nAuto-generate
DevRev Products and Agents
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from the soul-crushing work of chasing data. They can stop managing software and start focusing on what truly matters: solving bigger problems, building better products, and creating happier customers.\n\nAnd you? You can save time, money, and better allocate your resources.\n\nWe started DevRev to deliver this ideal state.\n\nWe call it Team Intelligence.\n\nWe start by connecting to the systems you already use, like Salesforce, Jira, and Google Workspace with our bidirectional sync engine
DevRev Corp Narrative - for PLuG on website
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purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low
DevRev Careers | Applied AI- Echo
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product.\n\n\xf0\x9f\x94\x97 Platform\n----------\n\nDevRev's [platform](./product/core) seamlessly connects [identities](./product/groups) (user, developer, support engineer, PM) and [parts](./product/parts) (product, capabilities, features, APIs) by interweaving design and artificial intelligence. This results in intelligent routing, classification, and prioritization of all work, including conversations, tickets, issues, enhancements, and opportunities ([glossary
Computer by DevRev | DevRev
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information at runtime, DevRev employs continuous synchronization across systems. Its platform indexes data from over 30 integrations into a knowledge graph that meaningfully connects products, work processes, and customers.\n\n### Rich contextual intelligence\n\nDevRev\xe2\x80\x99s approach ensures AI agents operate with robust context. The system creates relationships between disparate information sources, enabling agents to understand complex business situations and take appropriate actions
Understanding Agentic AI: Capabilities and Implications for the Future
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interfaces that deliver precise answers, advanced analytics, and workflow automations. Think ChatGPT, but for work, enabled across existing data sources and software. DevRev also provides AI-native apps for customer support, product management, and engineering that can coexist with or replace legacy solutions.\n\nHeadquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1
DevRev Careers | Senior Customer Success Manager
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for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics
DevRev Careers | Account Executive
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SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and
DevRev Careers | Illustrator
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October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.\n\nDevRev is conversational AI at work, right now. Patented technology unifies siloed data from legacy tools like Salesforce, Jira, and more into a knowledge graph, powering conversational AI interfaces that deliver precise
DevRev Careers | Senior Customer Success Manager
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purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.  \n  \nUnlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low
DevRev Careers | Customer Success Manager
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answers, advanced analytics, and workflow automations. Think ChatGPT, but for work, enabled across existing data sources and software. DevRev also provides AI-native apps for customer support, product management, and engineering that can coexist with or replace legacy solutions.\n\nHeadquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also
DevRev Careers | Senior Customer Success Manager
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called DevRev Airdrop.\n\nWe then organize your information into a patented Knowledge Graph - a living network of data built around what matters most: your Products (Dev) and your Customers (Rev).\n\nThis graph powers our agentic AI. It doesn't just find information; it takes autonomous action. You give our agents instructions in plain language, and they can execute complex workflows on your behalf. Or, build your own agents with our agent builder - no coding required.\n\nFor example, when a
DevRev Corp Narrative - for PLuG on website
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b'DevRev Pricing Q&A General Pricing Questions For complete pricing overview: \xc2\xa0 https://devrev.ai/pricing What products does DevRev offer? DevRev offers four main products:\n\nSupport : Customer support and engagement platform\n\nBuild : Product development and engineering platform\n\nPLuG : In-app engagement, observability, and monitoring\n\nAgentOS : Enterprise AI-native platform\n\nHow does the pricing structure work? Each product offers a tiered pricing structure with three tiers:
DevRev Pricing - for the PLuG on the website
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platform makes product teams more efficient and customer-centric and syncs seamlessly with Jira's legacy issues.\n\nTo learn about the apps, check out the onboarding page for each app by clicking **Onboarding** located at the bottom of the app.\n\n![]()\n\n\xf0\x9f\xa7\xa9 Snap-ins\n----------\n\nAdd-on modules for DevRev, called [snap-ins](./snapins), are available on the [Marketplace](/marketplace). Snap-ins are one of three types. Integrations let you connect DevRev with existing systems
Computer by DevRev | DevRev
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WHOIS Server: whois.nic.ai\nCreation Date: 2020-06-07T22:25:10.749Z\n\n\nAt its core, DevRev was built to converge the events, products and people (customers, partners and employees) focused around building, operating, supporting, and growing of products. Through the linkage between these objects, we were able to build a powerful knowledge graph that is used to drive every piece of the system.\n\nWith the ability to triangulate across these vertices, we can do some really amazing things and
The Story
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to create comprehensive business intelligence:\n\nUnified data integration: The platform connects to existing business systems including Salesforce, Jira, and Google Workspace through their bidirectional synchronization engine called DevRev Airdrop. This eliminates the data silos that typically prevent AI from accessing complete business context.\n\nKnowledge graph architecture: DevRev organizes all connected information into a patented Knowledge Graph, which creates a living network of data
DevRev Products and Agents
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structured around two critical business dimensions: Products (Dev) and Customers (Rev). This architectural approach ensures that AI agents have comprehensive context when making decisions or taking actions.\n\nAgentic AI capabilities: DevRev provides both out-of-the-box agents and an Agent Studio to build, customize, deploy and manage agents. Users can instruct these agents in plain language to execute complex workflows autonomously, with agents capable of creating tickets, updating records,
DevRev Products and Agents
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former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.\n\nDevRev is conversational AI at work, right now. Patented technology unifies siloed data from legacy tools like Salesforce, Jira, and more into a knowledge graph, powering conversational AI interfaces that deliver precise answers, advanced analytics, and workflow automations. Think ChatGPT, but for work, enabled
DevRev Careers | Customer Success Manager
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the gap between cutting-edge AI capabilities and existing enterprise infrastructure.\n\n### AgentOS: The unified platform\n\nAt the core of DevRev\xe2\x80\x99s approach is AgentOS, a unified system connecting humans and AI agents in one seamless environment. This platform provides autonomous agents with essential tools and data while offering humans an intuitive interface to define agent capabilities and collaborate in real-time.\n\n### Complete data integration\n\nUnlike solutions that pull
Understanding Agentic AI: Capabilities and Implications for the Future
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product development activities with now/next/later and sprints.\n\nGrow.\n\nGrow customers, not departments, with a common platform where all teams can collaborate to optimize customer lifetime value.\n\nSnap-ins.\n\nConnect tools, automate work, and extend your experience with add-on modules provided by DevRev.\n\nDeveloper.\n\nEnabling developers to create tools for the future with DevRev APIs.\n\nEnterprise grade security to protect customer data\nLearn more about it.\nProduct\n\nBuild
DevRev Documentation
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Snap-ins](#-snapins)\n\n1. [Documentation](/docs)\n3. [Computer by DevRev](/docs/intro)\n\nComputer by DevRev\n==================\n\nDevRev has taken a platform approach to converging business infrastructure, which we call the Computer by DevRev, for the operating system that supports both human agents and AI agents. At the core of this operating system is Memory that brings all people and work (and users and activities) together around two core dimensions \xe2\x80\x94 customer and
Computer by DevRev | DevRev
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graph\n\nAt its core, DevRev was built to converge the events, products and people (customers, partners and employees) focused around building, operating, supporting, and growing of products. Through the linkage between these objects, we were able to build a powerful knowledge graph that is used to drive every piece of the system.\n\nWith the ability to triangulate across these vertices, we can do some really amazing things and provide much more understanding and insight. This is applicable to
DevRev | Built for AI (not by AI... yet)
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\xe2\x86\x97\xef\xb8\x8f](https://support.devrev.ai/devrev/article/ART-16784-glossary)), maximizing productivity and minimizing customer churn.\n\n\xf0\x9f\x9b\xa0\xef\xb8\x8f Apps\n-------\n\nDevRev\xe2\x80\x99s platform integrates all departments with a customizable CRM, serverless workflow engine, and a bot-supported collaborative experience comprising two native [apps](./product/apps): Computer for Support Teams and Computer for Builders.\n\nStreamline customer support with [product-centric
Computer by DevRev | DevRev