standard template reply for incident alert ticket
ART-1961_KNOWLEDGE_NODE-36
\xe2\x80\x9cWe have received your request for help with the following:  \n{{Ask AI > Output > Output string}}.   \nA support agent will review the request and respond within your organization's SLA.\xe2\x80\x9d\n\n\n\nAsk AI\n\n\n\nPrompt: \xe2\x80\x9cSummarize the ticket based on   \n{{Ticket Created > Output > Description}},   \n{{Ticket Created > Output > Title}},   \n{{Ticket Created > Output > Applies to Part > Name}}, and
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