delete ticket without notifying customer
ART-1953_KNOWLEDGE_NODE-27
conversation, ensuring seamless and continuous communication.\n\nBy default, notifications are sent from [notifications@devrev.ai](mailto:notifications@devrev.ai). However, this setting can be overridden to use the organization\xe2\x80\x99s primary email address as the sender, or notifications can be turned off entirely.\n\nTo configure the notifications setting, under [**Settings** > **Snap-ins** > **Email Integration**](https://app.devrev.ai/devrev/settings/snap-ins/email-with-tickets), go to
Customer email notifications | Computer by DevRev | DevRev